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Dialed.
London, Ontario · 519

An AI phone agent, built right here in London.

We're a Southwestern Ontario studio — not a national app. We set up your agent on a local 519 number, learn your business in person, and run it for you. And you can call our live London agent before you spend a dollar.

## local insight

Why London businesses miss calls — and what it costs.

From the shops along Richmond Row to the trades and clinics across Byron, Hyde Park, and Masonville, most London businesses run lean. When the front desk is with a customer, on a job site, or closed for the night, the phone keeps ringing — and in this city a missed call usually means the caller just dials the next name on the list.

London's mix of small retail, home-services trades, healthcare practices, professional firms, and Western and Fanshawe student traffic creates a lot of after-hours and overflow calls: a furnace out at 11pm in February, a patient trying to book before work, a quote request on a Saturday. Those are exactly the calls a voicemail loses.

Dialed answers them. We build an agent that knows your hours, services, and pricing, handles the routine questions, books straight into your calendar, and warm-transfers anything that needs a person. It runs on a local 519 number, in English or French, with Canadian data handling — and because we're in the region, onboarding and changes happen with a real person who knows your business, not a ticket queue.

## live demo · no form

Don't take our word for it. Call it.

Our flagship currency-exchange agent is live on a real 519 number right now. Ask it a rate, ask it a question, or ask it to transfer you to a person. You'll hear exactly the quality we build — verifiable in under two minutes.

On the line
CallerWhat's 200 US dollars in Canadian?
Dialed agentThat works out to about 274 Canadian dollars. Anything else?
CallerCan I talk to a person?
Dialed agentOf course — connecting you now. One moment.
GreetingRate lookupCall routingHuman transfer
## what we build for you

One agent. Every job your phone does.

We tailor each agent to your business — here's the range of what an AI phone agent handles. Honestly framed: this is what we build, not a list of customers we're claiming.

Answer every call, 24/7

Picks up on the first ring at 2pm or 2am — no hold music, no menus. The 62% of calls that go unanswered, answered.

Book appointments by phone

Callers book, reschedule, or cancel straight into your calendar or booking system — no staff time, no phone tag, no double-bookings.

Answer FAQs from your real info

Hours, location, pricing, services, policies — answered accurately from your own knowledge base, never invented. If it doesn't know, it transfers.

Route and warm-transfer to a human

Identifies why someone is calling and sends them to the right place — or warm-transfers to your team for anything the AI shouldn't handle alone.

Capture leads from missed calls

Every caller's name, number, and reason for calling lands in your inbox or CRM as a transcript — so a busy hour never costs you a customer.

Answer in English or French

Detects and responds in EN or FR, with Canadian data handling and a local 519 number — built for Ontario, not retrofitted from a US product.

Quote and look up info live

Our flagship currency-exchange agent looks up live rates on the call — proof we build agents that do real lookups, not just read scripts.

Detect and route urgent calls

Recognizes emergency or high-priority calls — after-hours leaks, urgent intake — and escalates immediately instead of leaving them in voicemail.

## serving

London and beyond.

We start local and widen out across the province and the country.

## by industry

What we build for London businesses.

## faq

Questions, answered.

What is an AI phone agent?

An AI phone agent is software that answers your business phone calls with a natural-sounding voice. It greets callers, understands plain language (no touch-tone menus), answers common questions from your business's real information, books appointments, routes calls, and transfers to a human when needed. Dialed builds, runs, and tunes one for your business on a flat monthly plan.

How much does an AI receptionist cost in Canada?

Plans typically run CA$25–899/mo across the market, with most small businesses spending CA$300–700/mo all-in. Dialed is done-for-you and starts at CA$397/mo (CA$697 setup, waived on a 12-month commitment), with a Business Pro tier at CA$697/mo that adds integrations and bilingual support. There are no per-minute surprises — included minutes are clearly stated, with low overage rates.

Can I hear it before I pay?

Yes. Our flagship currency-exchange agent is live on a real 519 number — call +1 (519) 937-4157 right now. Ask it a currency rate, ask it a question, or ask it to transfer you to a person. You'll hear exactly the quality we build before you spend anything. Most competitors hide their demo behind a form; we don't.

Will callers know they're talking to an AI?

The agent sounds natural and conversational, and we recommend being upfront that callers are speaking with an AI assistant. Honesty builds trust and it's the responsible default — the goal is to handle the call well and get the caller to the right answer or the right person fast, not to trick anyone.

What happens if the AI can't answer a question?

It's built to never make something up. When it hits a question outside your knowledge base, it says so and warm-transfers the caller to a human (your staff or an overflow line) instead of guessing. Every call is transcribed so you can verify exactly what was said.

Can the AI transfer a call to a real person?

Yes. We set up routing and warm-transfer rules during onboarding, so the agent hands callers to the right person or department — and always escalates anything it shouldn't handle alone. You decide which calls go to a human.

Does it work 24/7 and after hours?

Yes. The agent answers on the first ring every hour of every day, including nights, weekends, and holidays. That matters because 62% of calls to small service businesses go unanswered and 85% of those callers never call back — after-hours pickup directly recovers lost revenue.

Can it book appointments automatically?

Yes. We connect the agent to your calendar or booking system so callers can book, reschedule, or cancel by phone, with the details flowing straight into your tools — no staff time and no phone tag.

Can the AI answer in French as well as English?

Yes. On our Business Pro and Studio Managed plans the agent detects and responds in English or French, with Canadian data handling and a local 519 number — built for Ontario businesses rather than retrofitted from a US product.

How is this different from a self-serve app like Goodcall or Rosie?

Self-serve apps hand you a template and a dashboard and leave the setup, integrations, and tuning to you. Dialed is done-for-you: a local team in Southwestern Ontario builds the agent, wires up your integrations, monitors real calls, and improves it monthly. You get a working agent and an accountable person, not homework.

Is an AI receptionist cheaper than hiring a full-time receptionist?

Far cheaper. A full-time receptionist costs CA$2,000+/mo plus benefits and only works business hours. A human answering service like Ruby starts around CA$335/mo for 50 minutes and scales with every call. Dialed starts at CA$397/mo, answers 24/7, handles many calls at once, and routes only exceptions to a human.

Is my customer call data secure?

Yes. We use CAD billing and Canadian data-handling practices, offer compliance hardening for regulated workflows on our managed tier, and provide full transcripts so you always have a record. Dialed is a product of Advance Labs Inc., an Ontario software studio — same-region accountability, not an anonymous offshore vendor.

How fast can you set it up?

Most builds go live within days. The process is a 15-minute discovery call, then we build the prompts, load your knowledge base, set up your number and integrations, you approve it, and we point your line at the agent.

Call the live London agent now.

Call the live agent now — no form, no signup. Then book a 15-minute call and we'll scope an agent for your business.